Support

Help & support

InnTable Support

Questions, problems, or feedback? We’re a small team and we read every message.

Email us: hello@inntable.com

We typically respond within 1–2 business days. For hotel corrections or partnerships: hotels@inntable.com.

Frequently asked

How does InnTable work?
InnTable generates a personalised dietary request letter and sends it to your hotel’s food & beverage team before you arrive. We find the right kitchen contact, write the letter (in the local language), send it, and confirm delivery. The hotel replies directly to your email.

How do you find the hotel’s email?
A combination of AI-assisted research and a growing database of verified hotel contacts. If we can’t find one, we’ll let you know and you can copy the letter to send manually.

How do I delete my account?
In the app, go to Settings → Account → Delete Account, or email hello@inntable.com and we’ll process it within 30 days. See our Privacy Policy for what data is deleted.

Something isn’t working.
Email hello@inntable.com with what happened, your device model, and iOS version. Screenshots or screen recordings help a lot.

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